Frequently asked questions.
What is check-in time and check-out time?
Check-in time is from 15.00 and check-out is until 11:00.
HOW TO GET HERE?
SAZÜ is located 2 km from Mindszentkálla. The address is Köveshegy street 1111, but navigation systems are suffering to find this location, so use this: MAP LINK (always choose a route through Mindszentkálla)
We placed signposts starting from the end of the village for easier navigation. It is partly a dirt road, so not recommended with a sports car.
What does energy independent guesthouse mean?
There is no public utility here around, we provide these services from own sources.
We have crystal clear, quality tested tapwater from our well.
Energy is provided by our high-performance, off-grid solar system. We use 100% green energy for heating and cooling. Energy is stored in batteries, so after sunset it is not allowed to use high consumption electric devices (no air condition).
Are the two houses well separated?
Yes, they are well separated from each other with big oak and cherry trees and 22 m distance.
How can I pay?
After we confirmed your reservation, you will receive an invoice by e-mail. You can pay via bank transfer.
Are pets allowed?
We are sorry, but pets are not allowed.
how can i cancel the reservation?
If your plans have changed, you can cancel or modify your reservation by e-mail.
TERMS OF CANCELLATION:
A: in case you cancel min. 30 days before arrival, we give full refund (except a transaction fee of 3%, but max. 5 thousand HUF)
B: if you cancel 8-29 days before arrival, we give 50 % refund.
C: if you cancel in 7 days before arrival, there is no refund.
Can you provide extra beds?
No, unfortunately we can not provide extra beds or squeeze more people than stipulated into a room. We can accommodate 4 people (2 people/house).
Are you child-friendly?
We love kids, but unfortunately we can not accommodate children under the age of 14 years due to the nature of the buildings.
How can I buy SAZÜ wines?
Just leave us a message by e-mail, or give us a call, and we will bring it to you from our wine store located under SAZÜ SUN.
Do you provide wood for the fireplace?
Yes. On request we can provide wood, so you can enjoy the cozy fireplace, if the weather turns cold.
If the information you need, isn't covered here, please feel free to get in touch with us - we're always happy to answer your questions.